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Posted By Discussion Topic: CSD_12BET Change Timezone:
 coron2002 27-Jul-2010 @ 3:48 AM         #1
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I just opened an account on 12BET, since im just a new user. I immediately visit the live chat to seek for help. Oh great! they have the excellent customer service Smile


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 Yangshin 27-Jul-2010 @ 4:42 AM         #2
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oh that's good for you! Have you started betting on sports or casino?


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 imaballerloo 27-Jul-2010 @ 4:25 PM         #3
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quote originally posted by coron2002:

I just opened an account on 12BET, since im just a new user. I immediately visit the live chat to seek for help. Oh great! they have the excellent customer service




but sometimes they slow lah!!!


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 missing_kryptonite 27-Jul-2010 @ 7:40 PM         #4
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yes good customer service most of the time...but last WC, it takes a bit sometime..

wat we need is good service and good promotions and good bookie in all!


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 cumlaudeee 27-Jul-2010 @ 9:14 PM         #5
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m looking for more promotions to be open. i hope with new season epl, they will give more...


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 rockyu 27-Jul-2010 @ 10:55 PM         #6
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quote originally posted by missing_kryptonite:

yes good customer service most of the time...but last WC, it takes a bit sometime..

wat we need is good service and good promotions and good bookie in all!



hmmm... We all know that WC is the most busy day for all the punters....
Maybe they are also busy that time and they are entertaining a lot of their members as well....

I hope this EPL there will be no hassle...


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 puffdaddy 28-Jul-2010 @ 3:53 AM         #7
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Well I'm not expecting that their service will be hassle free.
Because I think they have lots of members still betting most of the time.
Especially if there's big event.

I just hoping the deposit will be credited on time same with the withdrawal.


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 BlackDaniel 29-Jul-2010 @ 2:47 PM         #8
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quote originally posted by puffdaddy:

Well I'm not expecting that their service will be hassle free.
Because I think they have lots of members still betting most of the time.
Especially if there's big event.

I just hoping the deposit will be credited on time same with the withdrawal.




Correct!!! they just have lots of members still betting most of the time that's why sometimes they encounter some quite delayed but i still experienced good service from them.


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 doolinka 29-Jul-2010 @ 4:41 PM         #9
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What I look most about the bookies is the odds that they offer. I dont care much about the service you are saying. I contact them only if I want to deposit to get details. But if you are not satisfied with the odds they offer, even if they have the best CS, you will not stick to the bookie. I have tried to use several bookies. 12BET is not bad in terms of odds they offer here in asia...


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 rockyu 29-Jul-2010 @ 11:44 PM         #10
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quote originally posted by doolinka:

What I look most about the bookies is the odds that they offer. I dont care much about the service you are saying. I contact them only if I want to deposit to get details. But if you are not satisfied with the odds they offer, even if they have the best CS, you will not stick to the bookie. I have tried to use several bookies. 12BET is not bad in terms of odds they offer here in asia...




I will be totally disagree with you bro, I am not going to stay with a bookie whose service is worst but offered good odds.

For me having a good cusotmer service is an advantage and including the odds that they offer was just a plus factor for the Site.

I conclude that 12BET doesnt have any worst CS, they maybe late in response due to the chat load or whatever they reason. As long as they provided a good service, they still worth my money.


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 puffdaddy 30-Jul-2010 @ 4:49 AM         #11
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For me is not that how they reply promptly. But the thing is I get want I want.

For all of my queries..

And most important for me is the payout.


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 Lokewins 30-Jul-2010 @ 1:26 PM         #12
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im jst too excited for the promos they will launch for the new season.. i hope old punters can join too.. it'll be a good news to all of us!


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 rockyu 30-Jul-2010 @ 10:52 PM         #13
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quote originally posted by Lokewins:

im jst too excited for the promos they will launch for the new season.. i hope old punters can join too.. it'll be a good news to all of us!




Agree....

Just wait and see the offer for us...

I guess another money making promotions again.

Good for all who are excited.


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 Yangshin 30-Jul-2010 @ 11:23 PM         #14
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quote originally posted by rockyu:

Agree....

Just wait and see the offer for us...

I guess another money making promotions again.

Good for all who are excited.




yah goodluck! hope it is also elligible for old members not unlike the world cup promotion is only for Newbie
hope this EPL includes us lol!


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 puffdaddy 31-Jul-2010 @ 1:17 AM         #15
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Agree with you bro. Hope they still considered the old punters like me.!
Any idea for this upcoming promo?


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 master_yuki 31-Jul-2010 @ 8:59 AM         #16
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quote originally posted by doolinka:

What I look most about the bookies is the odds that they offer. I dont care much about the service you are saying. I contact them only if I want to deposit to get details. But if you are not satisfied with the odds they offer, even if they have the best CS, you will not stick to the bookie. I have tried to use several bookies. 12BET is not bad in terms of odds they offer here in asia...




i think, CS also played important role for bookies. If CS is not reliable,so as the bookie right? We get informations to CS, so they should be consistent,efficient and reliable.


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 johntophe 01-Aug-2010 @ 1:46 AM         #17
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quote originally posted by master_yuki:

i think, CS also played important role for bookies. If CS is not reliable,so as the bookie right? We get informations to CS, so they should be consistent,efficient and reliable.




yah you're definitely right! dont have problem with their CS as they are all friendly but sometimes slow to reply lol!
but they gave me an accurate answer in all my concerns


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 puffdaddy 01-Aug-2010 @ 2:55 AM         #18
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so far I'm to the customer service of 12BET.com.

I get what I want.

And they answer my query shortly.


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 babykenshin 01-Aug-2010 @ 6:56 AM         #19
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quote originally posted by puffdaddy:

so far I'm to the customer service of 12BET.com.

I get what I want.

And they answer my query shortly.




haha...even cut the chat if you didn't answer for how many minutes...maybe, it is just their SOP...OK! Smile


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 starfish18992 01-Aug-2010 @ 12:05 PM         #20
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quote originally posted by coron2002:

I just opened an account on 12BET, since im just a new user. I immediately visit the live chat to seek for help. Oh great! they have the excellent customer service




Hey! Did U join the promotion of 12BET for New Season?? again only new punters can join..sad lah!

for old only cashback.


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 BlackDaniel 01-Aug-2010 @ 4:04 PM         #21
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quote originally posted by starfish18992:

Hey! Did U join the promotion of 12BET for New Season?? again only new punters can join..sad lah!

for old only cashback.




New promotion for new member,i think all of us experience to be a firs timer right? at least we still have the cashback not bad!!!


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 puffdaddy 02-Aug-2010 @ 4:01 AM         #22
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So sad if only new member can join to their promo! Mad


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 Yangshin 02-Aug-2010 @ 5:12 AM         #23
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quote originally posted by puffdaddy:

So sad if only new member can join to their promo!




dont know also, maybe like us before they prioritize their new members
but donr be sad still cashback, still helps a lot right?


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 master_yuki 02-Aug-2010 @ 6:54 AM         #24
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quote originally posted by Yangshin:

dont know also, maybe like us before they prioritize their new members
but donr be sad still cashback, still helps a lot right?




but hope they will include the old members...i am quite disappointed Cool Indifference


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 missing_kryptonite 03-Aug-2010 @ 7:09 PM         #25
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quote originally posted by BlackDaniel:

New promotion for new member,i think all of us experience to be a firs timer right? at least we still have the cashback not bad!!!




their promotion is alot better today than the first time I joined. They offer 20% and 10% sign up bonus only back then. Now its 33% and 40%. Alot better..

well,lucky for new punters..it's alright..as long as the new season starts to kick off, ill be happy bonus or no bonus...


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 puffdaddy 03-Aug-2010 @ 8:18 PM         #26
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It's better to have all. Than to have cash back only.

Maybe they might considered old members too.

Don't lose hope!


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 rockyu 03-Aug-2010 @ 10:14 PM         #27
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quote originally posted by missing_kryptonite:

their promotion is alot better today than the first time I joined. They offer 20% and 10% sign up bonus only back then. Now its 33% and 40%. Alot better..

well,lucky for new punters..it's alright..as long as the new season starts to kick off, ill be happy bonus or no bonus...




that is the spirit dude.

hahahaha!!!!

BTW, have you joined the cashback. it is the only promotion I knew they offered for the old and active members....

It is also good for the casino addict


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 prisonersbreak 22-Aug-2010 @ 5:29 AM         #28
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quote originally posted by rockyu:

that is the spirit dude.

hahahaha!!!!

BTW, have you joined the cashback. it is the only promotion I knew they offered for the old and active members....

It is also good for the casino addict




It is good to visit their live chat, you will also know and be oriented in their new promo! Smile


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 kyojir0 22-Aug-2010 @ 6:49 AM         #29
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quote originally posted by prisonersbreak:

It is good to visit their live chat, you will also know and be oriented in their new promo!




i just opened an account to 12BET, i do not know how to deposit.. good thing they have CS, they guide me in DETAILS.. Smile


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 intelegencia.brigita 22-Aug-2010 @ 7:14 AM         #30
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did they advise you any good promotion they are offering now?


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 cumlaudeee 22-Aug-2010 @ 7:20 AM         #31
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quote originally posted by intelegencia.brigita:

did they advise you any good promotion they are offering now?




i suggest you wait for your free bet in casino for the i love ab promo. after that, you decide if you will take any promotion..you never know..you might win for the free bet..then no need for any bonus? hehe


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 johntophe 22-Aug-2010 @ 9:03 AM         #32
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quote originally posted by kyojir0:

i just opened an account to 12BET, i do not know how to deposit.. good thing they have CS, they guide me in DETAILS..



have you get your bonuses?? I LOVE AB free bet in casino?? no need to deposit right??
it will credited in your account within 24 hours??


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